Email Us  |  Corsham: 01249 248392  |  Swindon: 01793 978270  |  Melksham: 01225 704883  |  London: 0207 315 4262


Below you can find answers to some of the FAQ people often ask about the treatments we provide. If you can’t find the answers or information you’re looking for on this page, please contact us.

The average waiting time for an appointment varies from a day up to a week, but due to Dr Carl Todd’s range of commitments, waiting time for an appointment with him may be up to a month. In an emergency, one of our practitioners will always endeavour to see you the same day.

We will ask you your full medical history, in strict confidence, including details of any past and present illness, accidents, X-rays or scans. We’ll then ask you to remove your outer clothing and to perform a series of simple movements so that we can assess the mobility of your body and identify areas of strain, weakness or injury. We will then make a detailed and thorough assessment of your musculoskeletal system.
We will also ask you questions about your lifestyle, work, emotional state, and sporting and leisure activities. We will take these answers into account, along with your physical examination before reaching a diagnosis. Your therapist will then discuss a personalised treatment plan with you.
Treatment times will vary depending on your needs. Your first consultation may take 45 to 60 minutes, while subsequent visits may take 20 to 30 minutes.
Yes. Both treatment modalities involve non-invasive and gentle approaches to health. They have proven to be remarkably safe, relying on relaxed movements, mobilisation and manipulation of joints along with soft tissue massage. No surgery or drugs are involved. We will explain the possible risks of treatment and discuss any worries you have before beginning your personalised treatment programme You can be reassured that both osteopathic care and physiotherapy has helped millions of people over many years.
This will depend on your individual problem and how long you’ve had it. Of course, every patient reacts differently, but we will be able to advise you on your likely recovery time. Your obvious commitment to the suggested treatment programme, including home exercises and any lifestyle alterations will also determine your progress and your long term benefits from our care.
In most cases you will feel a definite change for the better early on in your treatment plan. In general though, the longer you’ve had the problem or pain, the longer it will take to get it sorted.
Painkillers may help reduce the symptoms of pain, but they don’t address the cause. They may also have unnecessary side effects such as stomach upsets, drowsiness and nausea. Manual therapy is a much safer way of dealing with your pain and resolving the cause of it. If the cause of pain is not addressed promptly, unnecessary degenerative changes may result. The care we provide aims to resolve the underlying cause of pain with the objective of improving and maintaining your long-term health.
No, the treatment isn’t painful when performed by our qualified professionals. If your problem has been untreated for a while, you may experience some post-treatment soreness for up to 48 hours. This will soon pass as your body begins to adapt. But don’t worry – we’ll explain how to keep symptoms to a minimum.
Osteopathy was the first complementary healthcare profession to be accorded statutory regulation by the government, and our osteopaths are expert primary contact healthcare professionals. Our qualified osteopaths have undergone five years of training to gain a BSc (Hons) degree or equivalent, and are registered with the General Osteopathic Council (GOsC). The GOsC protects patients by regulating and setting standards for osteopathic education, practise and conduct.
There is no need to consult your GP before visiting us, although you may choose to do so. Our osteopaths and physiotherapists are classed as ‘primary care physicians’ – this means you can consult us without approaching your GP beforehand. While we don’t have the authority to prescribe drugs or painkillers, we are able to provide off-work certificates/sick notes if necessary.

Yes. In some cases our practitioners may feel that further intervention may be required by an orthopaedic consultant, or possibly some form of diagnostic imaging, like an X-ray or MRI scan. We can refer you either directly to the appropriate specialist, or through your GP. Below are some of the consultants we work closely with:

Mr Gavin Jennings

Mr Mike Rigby

Mr Sunny Deo

Both treatment approaches are gentle and safe throughout your pregnancy. In fact, pregnancy is a good time to visit us, since your body is changing so much and so quickly. We can ease any restrictions and strains quite simply, as your ligaments are softer than usual at this time in your life. The treatment we provide can also help to make labour easier, through the balancing effect it has on the joints and ligaments.
Yes – everyone can benefit from our treatment, no matter what their age. The techniques we use on children and infants are very different to those we use on adults: because children are very delicate, we adapt our treatment to suit the needs of the young body. We regularly treat babies and children effectively for various problems, and if you would like to talk to us about cranial osteopathy to find out more then please get in touch.
Yes, in most cases we can treat you after surgery (although we will can advise you on your own circumstances). The treatment we provide after surgery helps keep the soft tissues around the joints relaxed, stable and balanced, with the aim of reducing premature degeneration within the joints themselves. Many patients have benefited from the care we provide post-surgery, and we’ve helped many more to avoid surgery altogether due to the regular treatment we provide.

Yes. Since our treatment improves the mechanics of joints, muscles and ligaments, many sports people who visit us notice a significant improvement in their performance. If you become injured, we can help to speed up your recovery time using various techniques such as ultrasound, electrotherapy, soft tissue massage and medical acupuncture. After we’ve corrected your injury, we can design a rehabilitation programme to reduce the risk of the injury reoccurring.

Please note that we can accommodate patients with disabilities at both of our clinics. Wheelchair access is available at all of our clinics.

As primary healthcare professionals our osteopaths and physiotherapists, in addition to their clinical skills, have been trained to undertake detailed medical histories and a comprehensive range of clinical examinations in an effort to diagnose the cause of your symptoms. It is due to this extensive training that they are able to determine if you may need to be referred on for further tests to determine an accurate diagnosis, or if your condition may require the intervention of another health professional.

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